- Psychological First Aid (PFA):– First-line psychosocial support after a crisis event
- What PFA is and is not?
- Who, when and where of PFA
- How to help responsibly
- Action principles: Look ~ Listen ~ Link
- Things to say and do
- Supporting those who likely need special attention
- Self-care and team-care for helpers
- PFA capacity building for disaster preparedness and response
